Well, we think ALL our services are “special” based on years of agency experience and evolving our solutions! Our team brings added value every day to every client in the form of business management expertise and consulting, far above and beyond simple software and user support…
The special services we offer are additional, unique, special request, and new project services, beyond the support included with our monthly subscription. Pretty much anything other than the norm, beyond the regular, or simply extraordinary, just for you!
Every agency is unique, so we regularly get client requests to modify and change our software features and reports. We review each request to see if it is unique to the client or of universal benefit to all clients, to see if it should be a customization or included in our next release. If it is a unique customization for you only, we will propose a reasonable fee.
- As-Needed / Upon Request
- Special, extraordinary, non-standard & unique services.
- Support services for systems outside of our software.
- Fixing repetitive user errors, training new personnel, etc.
- Customization / Modification
- Changes to our software or integrations to other systems.
- We prefer to gather “wish-list” items over time and then release them in the next version for all users.
- A standard system is easier to support, but of course we will accommodate your special, unique requests!
- Reporting / Statements
- Customized reports & statements to fit your requirements.
- External G/L and system reports may also be customized.
Want to run better, lower costs, and increase profits at your agency?